RÖTH & MYERS EUROPE SL is committed to protecting the privacy of its customers and maintaining their trust.
In order to provide you with the best possible experience during your use of the Website, when purchasing products from this Website, when interacting with support services, when subscribing to newsletters and other marketing and other interactions between you and RÖTH & MYERS EUROPE SL, RÖTH & MYERS EUROPE SL may from time to time provide RÖTH & MYERS EUROPE SL with personally identifiable information (“Personal Data”) that is collected and processed.
RÖTH & MYERS EUROPE SL undertakes to collect and process Personal Data only in accordance with its rights and responsibilities under applicable laws and regulations, including the General Data Protection Regulation of the European Union (“GDPR”).
The basic principles of GDPR are that Personal Data should be:
shall be treated lawfully, fairly and transparently in relation to persons;
are treated only for specified, explicit and legitimate purposes and are not treated in a manner incompatible with such purposes;
shall only be treated in a manner that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated;
All reasonable steps shall be taken to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
are processed for no longer than is necessary for the purposes for which the Personal Data are processed;
and shall be processed in such a way as to ensure adequate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by using appropriate technical or organisational measures.
COLLECTION AND PROCESSING OF PERSONAL DATA
Please note that you must provide RÖTH & MYERS EUROPE SL with certain personal data if you wish to purchase products directly from RÖTH & MYERS EUROPE SL (see also Terms of Purchase), if you wish to subscribe to newsletters or marketing service and, in some cases, when you contact customer service or customer service.
If you decide to retain any personal data requested by RÖTH & MYERS EUROPE SL for such purposes, RÖTH & MYERS EUROPE SL may not be able to accept the purchase of products, subscription to newsletters or marketing, or resolve the matter that you would like the support or customer service to resolve.
UNSOLICITED PERSONAL DATA
Any personal data relating to you that you voluntarily choose to provide in any open area of the website, such as forums, comment sections, etc., is deemed to be given under the consent that RÖTH & MYERS EUROPE SL has the right to process such personal data until further notice and you are informed that such personal data may be available to any other visitor to the website and that RÖTH & MYERS EUROPE SL may have difficulties, or even be unable, to keep track of such personal data.
Therefore, if you wish RÖTH & MYERS EUROPE SL to act in accordance with the provisions of Section 3 below, we may ask you to provide us with information about where such Personal Data is located in order to take appropriate action.
THIRD PARTIES AND TRANSMISSION OF PERSONAL DATA
SERVICE PROVIDERS OF RÖTH & MYERS EUROPE SL
RÖTH & MYERS EUROPE SL works with third party service providers that provide (i) website and application development, hosting, maintenance, e-mail servers and other related services, (ii) order fulfillment, payment fulfillment, product delivery, after-sales services, support services and other related services, (iii) services related to the delivery of e-mails, newsletters, marketing services and other related services, and (iv) financial services, bookkeeping and auditing services and other related services.
Such third parties may have access to your Personal Data in order to provide the services provided for RÖTH & MYERS EUROPE SL. However, we will limit the Personal Data provided to such third parties to what is reasonably necessary for such third parties to comply with their obligation in relation to RÖTH & MYERS EUROPE SL, and always subject to confidentiality obligations.
LAW ENFORCEMENT AND LEGAL PROCEEDINGS
RÖTH & MYERS EUROPE SL may disclose Personal Data if required to do so by applicable laws, court orders, subpoenas or court and government orders, or otherwise to cooperate with law enforcement or other government agencies.
In addition, RÖTH & MYERS EUROPE SL reserves the right to disclose Personal Data it deems appropriate or necessary to take measures to protect RÖTH & MYERS EUROPE SL and others from fraudulent, abusive or illegal use or activity, to investigate and defend RÖTH & MYERS EUROPE SL from claims or accusations by third parties and to protect our business and our legal rights, enforce contracts or protect the rights, property or safety of others.
CHANGE OF OWNERSHIP
TRANSFER OF PERSONAL DATA
RÖTH & MYERS EUROPE SL may transfer Personal Data to service providers, as set out in Section 2.1 above, located outside the EU reasonably necessary for such service providers to comply with their obligation. However, RÖTH & MYERS EUROPE SL will at all times comply with the requirements of GDPR by providing adequate protection for the transfer of such Personal Data to such third countries and will endeavour to minimise such transfer.
INFORMATION ABOUT YOUR RIGHTS IN RELATION TO THE PROCESSING OF YOUR PERSONAL DATA BY RÖTH & MYERS EUROPE SL.
With regard to your Personal Data and the processing thereof by RÖTH & MYERS EUROPE SL, you have the following rights:
- Right of access
- Right to rectification
- Right to forget
- Right to restricted prosecution
- Data Portability Rights
In order to enable you to assert your rights, RÖTH & MYERS EUROPE SL provides you with access to a personal account where you can manage, review, correct, update and export your personal data. If you have not created a login to your personal account, you can create it using the same email address that you used during the purchase.
You may also contact RÖTH & MYERS EUROPE SL regarding your rights through the contact information provided in section 10 below.
When contacting customer service for this purpose, you may need to access the same email address you used during purchase or registration at RÖTH & MYERS EUROPE SL in order to have the possibility to verify your identity and the right to access your Personal Data.
Please note that while changes or updates will be reflected in our systems immediately or within a reasonable time, RÖTH & MYERS EUROPE SL reserves the right to retain all your Personal Data for backup, prevention of fraud or abuse, compliance with legal obligations, otherwise considers that RÖTH & MYERS EUROPE SL has the legitimate or mandatory reason to do so.
RÖTH & MYERS EUROPE SL will not be able to correct or update any personal data in relation to product orders that are being processed or sent to you.
YOUR RIGHT TO FILE A COMPLAINT
You may at any time contact RÖTH & MYERS EUROPE SL to oppose the processing of your Personal Data when the processing is justified in the legitimate interests of RÖTH & MYERS EUROPE SL or when you consider that your privacy rights have been infringed under applicable data protection laws. For such contacts, please use the contact information provided in Section 10 below.
You also have the right to file a complaint with the relevant data protection supervisory authority.
RÖTH & MYERS EUROPE SL undertakes to keep your Personal Data secure against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss, using, for example, accepted industry standards, modern and up-to-date software and appropriate administrative, technical and physical security measures. This includes, for example, firewalls, password protection and authentication controls. Only authorized employees, agents and service providers (who have agreed to keep information secure and confidential) have access to your Personal Data. However, you should be aware that there is always some risk in transmitting information over the Internet.
In the event of a security breach leading to accidental or unlawful destruction, loss, alteration, disclosure or unauthorised access to your Personal Data, RÖTH & MYERS EUROPE SL will promptly assess the risk such an event poses to your rights and freedoms and, where appropriate, inform you and the relevant data protection supervisory authority of such an event.
If you believe that your personal data have been compromised, please contact RÖTH & MYERS EUROPE SL via the contact information provided in Section 10 below as soon as possible.
COOKIES AND ANALYTICAL INFORMATION
RÖTH & MYERS EUROPE SL uses the information automatically collected – however, not any personal data – through cookies and other technologies to personalize your experience on the website, to provide customized advertising, information and content, and to monitor and analyze your use of the website. Please refer to our Cookies Policy for more information about cookies and other technologies used.
In addition, RÖTH & MYERS EUROPE SL uses analytical technologies (Google Analytics) to measure and evaluate access to and traffic on the website, as well as to generate navigation reports. This technology does not collect any personal data.
CHANGES AND UPDATES
CONTACT DETAILS OF THE DATA CONTROLLER
You can contact RÖTH & MYERS EUROPE SL at any time:
To request access to your Personal Data that RÖTH & MYERS EUROPE SL is processing,
To correct such Personal Data
By e-mail: [email protected]
By ordinary mail:
RÖTH & MYERS EUROPE SL
Avenida de Cortés Catalanas, 2
08173 – Sant Cugat del Vallés (Barcelona) – Spain